Shipping and Delivery
Do you ship seeds to my country?
We can ship our products to all the countries that you will find in the list at the bottom of this topic.
US customers can now purchase our seeds directly from us on www.dutch-passion.us!
We cannot ship seeds to Canada ourselves. There are international resellers that ship our products worldwide. You can find those on our international dealers list. For the USA & Canada, we have made a special selection of collector items that we can ship from the Netherlands. You can find those products here.
We also have resellers in several other countries, including South Africa, Chile, Argentina and many others. You can find those resellers here.
Currently, we can ship all products on this website to:
Austria |
Belgium |
Croatia |
Cyprus |
Czech Republic |
Denmark |
Finland |
France |
Germany |
Greece |
Ireland |
Italy |
Luxembourg |
Malta |
Monaco |
Netherlands |
Poland |
Portugal |
Romania |
Slovakia |
Slovenia |
Spain |
Sweden |
United Kingdom |
Please check your national and local laws, rules and regulations before ordering products from our website.
Is my package discreet?
Yes, the packing is very discreet. There is nothing on the exterior of the package to indicate what the contents are.
When will my package be delivered
We offer 2 types of shipment; standard- and express delivery. With standard delivery your order will be send through the normal posting systems. Delivery through Europe can take 1 to 15 business days, depending on your country and location. With express delivery we offer a shipping time of 1 to 3 business day(s) for almost every location in the European Union. (remote areas, such as locations on mountains or islands, can take longer than usual)
What will happen if my package is not delivered?
Please contact us via: [email protected]
How can I track my order?
If you selected a trackable delivery option you will be sent tracking details by e-mail. Or you can check the status of your order in your account details on our website.
Can my order be shipped to a P.O. Box address?
Yes, we can deliver to a PO Box if you select normal shipment, for express shipment this option is not available.
Brexit?
All available information about brexit can be found here
Why do the prices change when I update my country in the shopping cart? VAT rules from July 2021
Due to adjusted regulations within the European Union, we will apply the local VAT rate for many countries from 01-07-2021. Our website is not yet fully optimized for this. The price that the customer has to pay will only be displayed correctly, once the correct destination country has been entered on the checkout page. We are currently working on a solution so that the correct prices are displayed on the website upon arrival. Our basic prices are based on 21% VAT (Dutch rate). From 01-07-2021 we charge a different VAT rate for delivery to the following countries. If your destination country is not listed below, you pay the standard rate (21%):
Austria | 20% |
Croatia | 25% |
Denmark | 25% |
Finland | 24% |
France | 20% |
Ireland | 23% |
Italy | 22% |
Poland | 23% |
Portugal | 23% |
Slovakia | 20% |
Slovenia | 22% |
Sweden | 25% |